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Customer training

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Customer training

Customer training form:


On-site training, remote guidance, mailing, etc.


Customer training content:


Customer training is an important part of the market service system. In addition to the full technical communication with customers in the early stage, Lansu Laser usually provides complete technical training during customer acceptance.


1. Explain the main performance, structure and principle of the equipment.


2. Explain the laser safety protection knowledge and precautions.


3. Train the startup and shutdown sequence, routine maintenance, and troubleshooting of simple faults.


4. Replacement methods and precautions of conventional optical components and wearing parts.


5. Training in the use of marking software and various related drawing software, as well as processing process parameters and methods.


6. Equipment maintenance matters.


Accessories: 8 metal cards, 1 M6 inner corner, 1 mouse pad, 2 positioning bars.



Lansu promised service:


1. Domestic customers provide free home delivery, installation and commissioning, and provide free training.


2. A one-year free warranty for the products sold, lifetime maintenance, and free upgrade services for supporting control software.


3. From time to time, arrange for engineers to visit and maintain the equipment free of charge, and provide round-the-clock service for the equipment sold.